1 Introduction
7bbd is an international-standard online gaming platform. We believe every player's personal data belongs to them. That's why 7bbd's privacy policy is built around giving your information the highest level of protection.
This privacy policy details what types of information 7bbd collects, why it is collected, how it is stored and protected, and under what circumstances it may be shared. By using any 7bbd service, you are considered to have agreed to this privacy policy.
This policy is written with our Bangladeshi users in mind, so every point is easy to understand. If anything is unclear, feel free to reach out to our support team.
Please Note: This privacy policy operates in conjunction with 7bbd's terms and conditions. Reading both together will give you a complete picture of your rights and protections.
2 What information we collect
7bbd may collect the following types of information to provide and secure its services:
| Types of Information | Example | Reason for Collection |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | KYC verification and age confirmation |
| Contact Information | Mobile number, email address | Account verification and notifications |
| Financial information | Mobile banking number, bank account details | Deposit & Withdrawal Processing |
| Technical Information | IP address, device information, browser type | Security & Fraud Prevention |
| Gaming activity | Betting history, game logs, transaction records | Responsible Gaming & Dispute Resolution |
| Cookies & tracking | Session cookies, preference data | Service Improvement & Personalization |
- We only collect information that is necessary. We never ask for data that is not relevant.
- It is your responsibility to ensure that the information you provide during registration is accurate and truthful.
- Some information is collected automatically (such as your IP address), which is essential for security purposes.
3 How Your Information Is Used
7bbd uses the information we collect for the following purposes:
- Account management: To handle registration, verify logins, support password recovery, and maintain account security.
- Transaction Processing: To process deposits and withdrawals smoothly and to maintain a record of transaction history.
- Service Improvement: To analyze which games or features are most popular with you and improve our services accordingly.
- Promotional Communications: To send you special offers, bonuses, and updates on new games, with your consent.
- Fraud Prevention: To detect suspicious activity and keep your account secure.
- Legal obligations: To meet regulatory requirements and comply with AML policies.
- Responsible Gaming: To detect unusual gaming behavior and provide timely support for your protection.
Important: You can opt out of promotional emails or notifications at any time. This will not affect your account or access to our services.
4 Data Retention & Protection
7bbd employs industry-leading technical and organizational measures to keep your data secure. The key features of our security framework are:
- All data is stored with 256-bit AES encryption.
- Server access is restricted to authorized personnel only.
- Regular security audits and penetration testing are conducted.
- 24/7 cyber threat monitoring is active at all times.
- Data backups are stored regularly in secure locations.
Your data is retained for as long as your account remains active and for any legally required period thereafter. Following account closure, certain data may be kept for up to 5 years in line with regulatory requirements, after which it is securely deleted.
Caution: No security measure is 100% foolproof. Keep your password strong and never share it with anyone. If you notice anything suspicious, contact support immediately.
5 Data Sharing Policy
7bbd never sells your personal information. However, limited data may be shared in certain circumstances:
- Payment Processors: Financial information required to complete transactions is shared with the payment gateway, which is bound by the same privacy standards.
- Game providers: Minimum data required to operate games may be shared with licensed game providers.
- Regulatory Authority: Disclosure of information is mandatory upon lawful request from a licensor or government authority.
- AML investigations: Information may be exchanged with international bodies as required for anti-money laundering compliance.
- Business Changes: In the event of an acquisition or merger, 7bbd may transfer your data to the new owner, who will be bound by the same privacy policy.
Outside of the cases listed above, your data will not be shared without your explicit consent.
6 Cookies & tracking technologies
7bbd uses cookies on its website to improve service quality and personalize your experience. Cookies are small text files stored in your browser.
- Essential cookies: Required for login sessions, security tokens, and core site functionality. Disabling these will prevent the site from working properly.
- Functional cookies: Remembers your language preference, theme settings, and other choices so you don't have to set them up every time.
- Analytics Cookies: Used to analyze which pages receive the most traffic and identify any issues. Data is collected anonymously.
You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may limit certain features.
7 Your rights
Under 7bbd's privacy policy, you have the following rights:
You may request to know what information we hold about you.
You may request corrections to any inaccurate or outdated information.
You may request the deletion of your information under certain conditions.
You may object to the processing of your information in certain circumstances.
You may request a copy of your data or ask that it be transferred elsewhere.
You may opt out of marketing communications at any time.
To exercise any of these rights, contact us via our support email. We will respond to your request within 30 days. Please note that certain data may need to be retained due to legal obligations.
8 Children's Privacy
7bbd is intended exclusively for users aged 18 and above. We do not knowingly collect information from minors.
- Age verification is carried out at registration. If anyone under 18 registers by mistake, their account will be terminated.
- If we become aware that data has been collected from a minor, it will be deleted immediately.
- Parents are encouraged to use parental control software to help keep their children safe.
If you suspect that a minor is using 7bbd, please notify our support team immediately.
9 Policy Changes
7bbd reserves the right to update this privacy policy at any time. You will be notified of any changes:
- The "Last Updated" date at the top of the page will be revised accordingly.
- For significant changes, a notification will be sent to your registered email address.
- A notice will be displayed at login before any changes take effect.
- Major changes will be announced at least 7 days in advance.
Continuing to use 7bbd after an update takes effect constitutes acceptance of the revised policy. Visit this page regularly to stay informed of the latest changes.
10 Contact Us
For any questions, requests, or complaints regarding the Privacy Policy, please contact 7bbd's dedicated privacy team:
- Email: [email protected]
- Live Chat: available 24/7 on the platform
- Response time: up to 30 business days
Our support team is available to assist you in English. Don't hesitate to contact us with any privacy-related concerns.
Frequently Asked Questions